After careful consideration, to protect you and my staff and to help prevent the spread of infection, I have reluctantly taken the decision to restrict my office to the public. This decision will be kept under constant review.
My office will remain accessible by email and on the telephone.
I will continue to be available for telephone surgeries, by appointment. I and my office continue to be available to help and represent you.
For further information, please also see my website and social media which will be updated frequently with advice throughout this unprecedented period.
May I thank you for your patience and understanding.
How an MP can help you
Members of Parliament are elected to the House of Commons to represent the interests and concerns of all the people who live in their constituency, whether they voted for them at the General Election or not. MPs can only raise concerns on the behalf of their own constituents so please make sure to include your full address in any correspondence. If you are unsure who your MP is you can find out using this site: https://members.parliament.uk/members/commons
An MP can also only act on behalf of constituents who contact him directly. This means that if you would like your MP to act, for instance, on behalf of a family member, that family member will need to make contact directly. This is necessary to maintain confidentiality between your MP and the individual constituents who contact him
MPs can help you with matters such as:
- Tax problems involving HM Revenue & Customs (but not issues with, for example, the council tax, which is administered by your local authority).
- Problems with hospitals and the NHS.
- Problems with benefits, pensions and national insurance.
- Issues dealt with by the Government departments.
- School closures (but not day to day problems involving schools, which are overseen by their governors and North Tyneside local education authority).
- MPs can raise concerns with the police on behalf of a constituent, but have no role in decision making or law enforcement.
MPs cannot help you
- private disputes with other individuals or with companies who have sold you faulty goods.
- MPs cannot offer legal advice and have no jurisdiction over the police or the courts.
- Constituents are therefore advised to consult with a solicitor should they need professional advice for legal disputes.
- They also cannot provide any financial or business advice.
- An MP is not able to assist in settling family arguments or private disputes with neighbours or employers.
- MPs do not have jurisdiction over local council decisions or policy. However, they can write to a local council and ask them to look into a problem or to reconsider an issue.
- In the first instance, constituents should contact their local council or councillor should they have a query concerning a council department.
- If you object to a planning application or proposed development, then you should first lodge your objections through North Tyneside Council or your local councillor.
I am the MP for Tynemouth Constituency. As your MP, it is important that I and my office can keep in touch with constituents about my work, take up casework on their behalf and ask for views on local issues.
This page explains how I collect and use personal data, the legal basis for doing so and provides information about your rights in respect of your personal data for which I am the data controller.
My responsible officer for data protection can be contacted at firstname.lastname@example.org or on 0191 2571927.
Data collection and use
The office of Alan Campbell MP will only collect and use personal information for the specific purpose for which it has been obtained.
I will undertake casework using personal information provided by or on behalf of a constituent. It may be necessary for me to share your information with third party organisations. I will only do where it is necessary and reasonable to do so, and I will share only the minimum amount of personal information necessary in order to advocate on your behalf. Please see the “who I share your information with” section for further details.
When registering with this website or by completing a form or survey sent to you by my office, you may be asked for personal information. In each case, I will ask for your explicit consent to use your information, and I will only use it for the purposes for which you provide it.
I may communicate by post, email, phone or text message about my work and to give you the latest news on my campaigns and opportunities to get involved. I have a legal entitlement to the full electoral register for my constituency, which includes the full name and address of every registered elector and I may write to you in connection with my activities as an MP.
I will only send emails, texts or contact you by telephone where you have provided explicit consent for me to do so. You may withdraw your consent or unsubscribe at any time from communications in any medium by contacting our Data Protection Officer or by using the unsubscribe option I provide in all communications.
I will not use personal data for any automated decision making or profiling.
Who I share your information with:
When I take up casework on your behalf, it may be necessary for me to share the details you provide with government departments, local authorities and other public bodies. I will only share as much information as is necessary to take your case forward. If you have any questions or concerns about how information you provide as part of a casework request is used, please contact my Data Protection Officer for more information.
Other than in the circumstances above, I will not share personal information with other organisations without your explicit consent.
In order to communicate with you about my work as the MP for Tynemouth Constituency, it may be necessary for me to transfer personal information to countries or jurisdictions outside the EU. In each case, I will take steps to ensure that the suppliers I use comply with the General Data Protection Regulation or are subject to the Privacy Shield scheme agreed between the European Union and the United States.
Retention of personal data
I will only keep your personal information for as long as it is necessary to fulfil the purposes described in this policy. Information relating to casework will only be retained for as long as it is necessary to resolve or otherwise complete your request, although I may retain a minimum amount of information about closed cases in the event that you contact me again for help.
If you have consented to receive information about my work, I will only retain your personal information so long as I am the MP for Tynemouth Constituency, or you ask not to be contacted further.
I will regularly review the personal information I hold to ensure that its use is necessary and proportionate.
IP Addresses and Cookies
This site does not automatically capture or store personal information, other than logging the user’s IP Address or the location of your computer or network on the Internet, for systems administration and troubleshooting purposes. I also use IP addresses in the aggregate to track which pages people visit in order to improve the quality of the site.
A cookie is a tiny text file that is stored on your computer. Cookies may be used in order to tailor your experience on this site according to the preferences you have specified. Cookies on this website do not contain personally identifiable information, other than your IP address, which itself is only very rarely enough to identify you as an individual.
You have a number of rights in relation to your personal information and the opportunity to choose how it is used. You can:
• Obtain copies of the personal information I hold about you (known as a “subject access request”)
• Request that I correct or update any personal information held about you
• Ask that we erase or restrict the way in which I use your information
• Request that personal information you have given your consent for me to use is provided in an electronic format so it can be transferred to another data controller (also known as “data portability”)
You may opt out of receiving further communications form me in any medium at any time. All requests to unsubscribe are dealt with promptly, and in all cases within a week.
If you wish to exercise your rights in respect of your personal data or have any concerns about how your data is used, please contact my Data Protection Officer:
The Data Protection Officer
99 Howard Street
Tyne and Wear
Alternatively you have right to raise any issues or concerns directly with the Information Commissioner’s Office.
Managing Behaviour – Statement Position