Tynemouth MP Alan Campbell has welcomed the news that Northumbria Police and Crime Commissioner Kim McGuiness has recently unveiled a new anti-social behaviour complaints process.

Households suffering from persistent anti-social behaviour have been offered extra support from the office of the PCC with the support of local councils.

The PCC’s office will now oversee complaints to councils regarding ASB cases– a move designed to help to give victims a voice when demanding action.

In practice, the new process means the PCC can now bring together a high-level panel of organisations such as police, councils, housing providers and others to review persistent cases.

The process known as the ‘Community Trigger’ gives people the right to ask for a review of long-term ASB complaints and Kim McGuinness’ office is the first PCC’s office to roll-out the ASB complaints process this way.

As part of her ongoing commitment to improving lives and supporting victims, a dedicated ASB specialist has also been appointed to closely monitor people’s issues and help bring partners together to address the causes and prevent further issues.

In the first instance, any ASB should be reported as normal to either a landlord, council or police. The community trigger should be viewed as a last resort for victims of anti-social behaviour if they believe more needs to be done. They can raise their case for consideration by completing a form on the PCC’s website.

Alan said “I welcome this move as an extra measure to help people suffering anti-social behaviour.  No-one should have to put up with ASB.  This new measure should bring together all the relevant agencies to ensure a joined-up approach which should see effective results.”

Northumbria Police and Crime Commissioner, Kim McGuinness, said: “No-one should have to put up with ASB over a long period of time and worry that nothing is being done to stop it.”

More information can be found at: https://northumbria-pcc.gov.uk/asb-community-trigger/